Vision Statement: To improve value and economic viability to the greater Tulsa metropolitan area by providing more efficient and sustainable water and sanitary sewer services.
Mission: To provide reliable, safe, quality water and sanitary services to our customers at a cost consistent with sound management practices while protecting our natural resources.
The Water and Sewer department manages, operates and maintains the City’s water and wastewater systems. Tulsa’s drinking water comes from two sources: Lakes Spavinaw and Eucha on Spavinaw Creek and Lake Oologah on the Verdigris River. Lakes Spavinaw and Eucha are owned and operated by the City. Lake Oologah is operated by the U.S. Army Corps of Engineers. A third emergency source of water is available from Lake Hudson on Grand River. Water is treated at two treatment plants: Mohawk and A.B. Jewell. Collected wastewater is treated at four treatment plants: Southside, Northside, Haikey Creek and Lower Bird Creek. Tulsa Water and Sewer serve approximately 650,000 people.
Tulsa's water supply is more than adequate to meet today's needs. Our current facilities can treat up to 220 million gallons per day. Maximum historical use is about 209.03 million gallons per day, on July 16, 2011.
2024 Water Quality Report | Water Supply | Wastewater | Flood Control | Tulsa Metropolitan Utility Authority | Engineering Atlas Online | Community Engagement
The Special Briefing Document and the Executive Summary for the Comprehensive Assessment of the Water and Wastewater System are now available online.
To report waterline breaks, leaks, or outages, please call (918) 596-9488
To report sewer overflows, please call (918) 586-6999
You can view the current list of waterline breaks at: Waterline Break Board | Waterline Break Map
Utility Billing
Utility Account Activation, Transfer, or Shut-Off
T speak to a Customer Care team member, please call 311 during regular business hours. Outside of Tulsa please call (918) 596-2100. (Payment Options)
You can access all careers at the City of Tulsa through our Employment Opportunity Job Board
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